Security Statement
For your security, our web based ordering process utilizes the most up to date Secure Socket Layer technology. This software ensures that all sales transaction information is transferred safely via encrypted methods.

Privacy Policy
The information you provide Poem Cellars will not be shared or sold to other companies. The information is utilized so that we may offer a superior level of customer service reflective of the quality of our wines.

Shipping Policy
Poem Cellars uses the best method shipping platform to utilize the most economical, efficient and quality conscious shipment of wine to our customer.

All wine is sold in California and title passes to the buyer in California. We make no representation as to the legal right of anyone to ship or import wines into any state outside of California. By placing an order with us, you authorize us to release your wine to a third party carrier who will deliver your order to you.

We strongly recommend delivery of wine shipments to a business, rather then a home address. Shipment of wine requires an adult signature. If an adult (21 years or older with proper identification of age) is not available to receive this package, additional attempts to deliver will be made. If these attempts are unsuccessful, your order will be returned to the distribution center it originated from, resulting in additional shipping costs.

Poem Cellars sells and ships wine only to persons 21 years of age or older. To place an order you must provide your date of birth, as well as certify that you are 21 years or older. By placing this order with Poem Cellars you certify under penalty of perjury that you and the recipient of this shipment are at least 21 years old.

Returns/Exchanges
At Poem Cellars your satisfaction is our priority. If for any reason you are dissatisfied with your order please contact us within 3 days of receipt of your order for assistance. Call us at 707 945 1123 or email info@Poemcellars.com.

Poem Cellars
6633 Yount Street
Yountville, CA 94599